Thanks for visiting our website. We value your feedback and questions about online casinos in Australia. Whether you want to share your experience, ask about a specific brand, or report a payment or bonus issue, our editorial team is here to help. We are an independent casino review resource for Australian players, and your messages help us keep our guides accurate, transparent, and useful.
How to Contact Our Team
The quickest way to reach us is by email or by using the contact form below. We read every message and aim to support Australian players with clear, evidence-based advice.
- Email: [email protected]
- Editorial inbox: Use this for questions about our reviews, rankings, or suggested casinos to add.
- Player support: Use this for login problems, bonus questions, or payout delays you want us to investigate.
Please include as many details as possible (casino name, date, payment method used, screenshots if relevant). The more context you share, the faster we can look into it.
Questions, Suggestions & Player Feedback
We are constantly improving our casino reviews for Australia. If you’ve played at a casino we cover, your experience matters. You can contact us to:
- Share a positive or negative experience with any online casino available to Australians.
- Suggest a new AU-friendly casino or pokies site for us to review.
- Point out outdated information (bonuses, wagering, games, AUD payment options).
- Report a serious issue such as delayed withdrawals or unfair bonus terms.
For formal complaints about a casino, you can also use our dedicated page: Complaints & Feedback.
For Partners & Media
If you’re a casino operator, software provider, or a media outlet, you’re welcome to reach out regarding collaboration or clarifications about our coverage. Please note:
- We do not accept payments to improve ratings or remove negative findings.
- Our editorial decisions are independent and based on real testing and clear criteria.
- Any affiliate relationships are disclosed transparently on our Affiliate Disclosure page.
Send partnership or press enquiries to: [email protected].
Response Time
We typically reply within 24–48 hours on business days. Messages related to responsible gambling support are treated with priority. If you need urgent help with gambling behaviour, please visit our Responsible Gambling in Australia page for official services and 24/7 helplines.
Contact Form
Prefer to message us here? Fill in the form and we’ll get back to you as soon as possible.
Our Promise to Australian Players
We are here to support Australian players and ensure transparency in the online casino market. Our guides focus on AU-friendly casinos, clear bonus rules, safe pokies play, and reliable AUD banking methods. If something doesn’t look right, tell us — your feedback helps protect the community.
Learn more about our team and review standards on: About Us. Please also read our Terms & Conditions and Disclaimer for important information about how this website works.
